Accessibility Policy 

Every reasonable effort is made to ensure programs and services are available to patrons, members, and volunteers who have physical, visual, verbal or auditory disabilities.

Box office – hours are posted on front door and website, and the box office can be accessed three ways:

  • telephone at 613-233-8948, ext 1
  • in-person during open hours, through front door at 400 King Edward Ave
  • online at ottawalittletheatre.com

 Attending the OLT

  • The OLT does not have its own parking lot, however there are parking options in the immediate area.
  • Patrons who have a mobility disability:
    • the Besserer St. entrance provides step-free direct access to the auditorium
    • volunteers are available at all entrances to welcome people, take tickets, hand out programs and guide them to their seats.
    • a patron with a disability can be accompanied by a support person who also requires a ticket
    • a patron with disabilities and a service animals are welcome
    • Para Transpo is a city service which must be booked at least one day before the performance attended and will drop off at the Besserer St. entrance.
  • Notes for Patrons with a disability:
    • the floor of the auditorium declines so caution is advised
    • six wheelchair seating locations have been established in compliance with the fire code
    • every effort will be made to seat a support person as close as possible to the patron
    • wheelchair ramps are available upon request
    • walkers will be placed at the nearest location that does not obstruct fire exits
    • ushers will ensure walkers are returned at intermission and the end of the show
    • the Besserer St entrance has a disability accessible washroom
    • patrons with hearing disability have access to hearing assist devices, located at the coat check and the Besserer St entrance free of charge.

Approved 2011-08-27